This was NOT one of the troubleshooting steps my Microsoft Technician had on his list. Re-enabled it, restarted, and the service started as expected. Sure enough, the MICROSOFT AZURE AD SYNC service would not start. He had recently set the system to best practices, including disabling TLS 1.0.Īfter enabling TLS 1.0 and restarting, I was able to successfully install Azure AD Connect and setup the sync schedule.Īs a test, after the first sync cycle, we disabled it again and restarted. While Microsoft researched this further, I mentioned the issue to another Admin who manages security on our systems. "SynchronizationServiceSetupTask:EnableADSyncBootstrapLocalDBInstance operation failed" No matter what method we used (Express or Custom with a domain service account), the install always failed with the following: Also, you could use SARA Tool to troubleshoot on this kind of sign-in or activation issue. Unable to get the service to start, we uninstalled Azure AD Connect and attempted to reinstall it. 2.Control Panel>User Accounts>credential manager>Windows Credentials, remove all Office 365 credentials that look like: MicrosoftOfficeXXData:XXXXXXXXX. "The service was unable to start because a connection to the SQL Server could not be established." ![]() Recently the MICROSOFT AZURE AD SYNC service stopped working. ![]() ![]() We have Azure AD Connect successfully installed on a Windows 2012 R2 server and have been running it for several years.
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